Odjel za menadžment u tehnologiji i inženjerstvu Hrvatske sekcije IEEE pozivaju Vas na predavanje
"A Structured Approach to Business Process Optimization Through KPI-Based Management"
koje će održati doc. dr. sc. Maja Pušnik s Fakultete za elektrotehniko, računalništvo in informatiko (FERI) Univerza v Mariboru u ponedjeljak, 11. svibnja 2026. godine, s početkom u 9:30 sati u prostorijama Fakulteta organizacije i informatike (FOI) Sveučilišta u Zagrebu, Pavlinska 2, Varaždin.
Predavanje će se održati na engleskom jeziku, a predviđeno trajanje s raspravom je 60 minuta. Predavanje je otvoreno za sve zainteresirane, a posebno pozivamo studente.
Više informacija o predavačici pročitajte u opširnijem sadržaju obavijesti.
Sažetak predavanja:
This lecture introduces a systematic method for improving business processes through the use of Key Performance Indicators (KPIs). It explains how organizations can identify, measure, and monitor critical performance metrics to evaluate process efficiency and effectiveness. The focus is on building a structured framework where KPIs are used to support continuous improvement, align processes with strategic goals, and enable data-driven decision-making. Participants learn how to translate business objectives into measurable indicators and use them to detect inefficiencies, track performance, and guide optimization efforts. Overall, the lecture emphasizes KPI-based management as a practical tool for structured business process optimization and performance enhancement.
Biografija predavačice:
Maja Pušnik is an Assistant Professor at the University of Maribor, Faculty of Electrical Engineering and Computer Science in Slovenia. She earned her PhD in Computer Science and Informatics from the University of Maribor in 2014. Her professional career at the university spans from assistant (2002–2017) to assistant professor (2017–present).
She teaches undergraduate and master’s courses in Informatics and data technologies, including Informatics and Communication Technologies, Project management of information systems, Strategic planning, Optimization of Business Processes and Empirical research methods. Her research focuses on human-computer interaction, digital accessibility, user experience, inclusion, technology acceptance, artificial intelligence in higher education, business process optimization, decision support systems, and information systems engineering. She has participated in numerous international Erasmus+ projects related to digital accessibility, inclusive education, and artificial intelligence in higher education, such as DigitalAccessibility, ADORE, INTUX, SET4Inclusion, AI-ENABLE, and EHEAII, as well as national initiatives supporting education reform and early computer science education. In addition, she contributes to the academic community as a reviewer for international journals (e.g., Information and Software Technology, Knowledge-Based Systems) acts as a guest editor for Human–Computer Interaction in Sensor Systems and serves on program and organizing committees of international conferences (DIGIN).
